This policy explains what personal information Rumac Fit collects, why we collect it, and what you can do about it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Rumac Fit provides online nutrition coaching and training programs. In this policy, "we", "us" and "our" mean Rumac Fit. Our contact details are at the end of this page.
We do not ask for government identifiers or payment card numbers through our forms, and we do not knowingly collect information from anyone under 16.
Every marketing email includes an unsubscribe link, and we act on it promptly. You can also reply to any message, or email us, and ask to be removed. We do not sell your information or trade it to third parties for their own marketing.
We share personal information only with service providers who help us operate, and only so far as they need it to do that job. These include email and CRM platforms, scheduling and payment providers, and advertising platforms such as Meta. Some of these providers store data outside Australia, including in the United States. We take reasonable steps to ensure they handle your information consistently with the Australian Privacy Principles.
We may also disclose information where the law requires it.
Our website and our advertising partners may use cookies and similar technologies to understand how our ads and pages perform, and to show you relevant advertising. You can control cookies through your browser settings, and adjust ad preferences within Facebook and Instagram.
Your information is held in access-controlled systems operated by us and by our service providers. We take reasonable steps to protect it from misuse, loss, and unauthorised access or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep enquiry records for up to two years from your last contact with us, and client records for up to seven years after coaching ends, to meet our record-keeping obligations. After that we delete or de-identify the information.
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable period, normally within 30 days. If we cannot give you access, we will explain why.
If you believe we have mishandled your personal information, contact us first and we will investigate. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
We may update this policy from time to time. The current version is always the one published on this page, with the date shown at the top.
Email: nathan.m.mcelroy@gmail.com